Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

Maytag Front Load WashersMaytag Top Load WashersMaytag MaximaMaytag Commercial Technology

Likely causes

  • Kinked, bent, or pinched drain hose
  • Drain hose inserted too far into the standpipe, causing siphoning
  • Clogged standpipe, utility sink, or drain line
  • Standpipe height outside the required range (39 to 96 inches)
  • Foreign debris clogging the drain pump filter or pump impeller
  • Faulty drain pump motor or loose wiring

What to try

Inspect and Correct Drain Hose Installation

Easy
  1. Unplug the washing machine from the electrical outlet.
  2. Check behind the washer to make sure the drain hose is not kinked, twisted, pinched, or crushed.
  3. Ensure the drain hose is not inserted more than 4.5 inches (114 mm) into the standpipe to prevent siphoning or water backflow.
  4. Verify the drain hose is not taped airtight to the standpipe, allowing proper air venting.
  5. Check that the standpipe height is between a minimum of 39 inches (99 cm) and a maximum of 96 inches (244 cm) from the floor.
  6. Ensure the household standpipe or utility sink drains freely without backing up.

Source for this check: producthelp.maytag.com

Perform a Power Reset

Easy
  1. Disconnect the washing machine from the power source by unplugging it or switching off the circuit breaker.
  2. Leave the power off for 5 minutes to allow the control board to reset completely.
  3. Restore power and select a Drain & Spin cycle to test if the washer empties normally and the error clears.

Source for this check: producthelp.maytag.com

Clean Drain Pump Filter and Call for Service

Moderate
  1. Unplug the washer and shut off both hot and cold water supply valves.
  2. If your front-load model has an exterior access door for the drain pump filter, place towels and a shallow container beneath it.
  3. Carefully unscrew the pump filter handle counterclockwise, allow standing water to drain, and clear out coins, lint, and debris.
  4. Reinstall the filter securely and close the access door.
  5. If your washer lacks an accessible filter or the code persists after clearing all hoses, stop and contact a qualified technician to service the internal drain pump and electrical components.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: producthelp.maytag.com

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

Useful guides

References