Does this guide apply to your appliance?
Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.
Model and family references in this record:
Maytag Front Load WashersMaytag Top Load WashersMaytag MaximaMaytag Commercial Technology
Likely causes
- Kinked, bent, or pinched drain hose
- Drain hose inserted too far into the standpipe, causing siphoning
- Clogged standpipe, utility sink, or drain line
- Standpipe height outside the required range (39 to 96 inches)
- Foreign debris clogging the drain pump filter or pump impeller
- Faulty drain pump motor or loose wiring
What to try
Inspect and Correct Drain Hose Installation
Easy- Unplug the washing machine from the electrical outlet.
- Check behind the washer to make sure the drain hose is not kinked, twisted, pinched, or crushed.
- Ensure the drain hose is not inserted more than 4.5 inches (114 mm) into the standpipe to prevent siphoning or water backflow.
- Verify the drain hose is not taped airtight to the standpipe, allowing proper air venting.
- Check that the standpipe height is between a minimum of 39 inches (99 cm) and a maximum of 96 inches (244 cm) from the floor.
- Ensure the household standpipe or utility sink drains freely without backing up.
Perform a Power Reset
Easy- Disconnect the washing machine from the power source by unplugging it or switching off the circuit breaker.
- Leave the power off for 5 minutes to allow the control board to reset completely.
- Restore power and select a Drain & Spin cycle to test if the washer empties normally and the error clears.
Clean Drain Pump Filter and Call for Service
Moderate- Unplug the washer and shut off both hot and cold water supply valves.
- If your front-load model has an exterior access door for the drain pump filter, place towels and a shallow container beneath it.
- Carefully unscrew the pump filter handle counterclockwise, allow standing water to drain, and clear out coins, lint, and debris.
- Reinstall the filter securely and close the access door.
- If your washer lacks an accessible filter or the code persists after clearing all hoses, stop and contact a qualified technician to service the internal drain pump and electrical components.
This step is marked caution. Stop if you are not qualified to continue.