Your information

Privacy policy

FaultGuide requires no account and never asks for personal details to use the site. This page explains what information is still collected while you browse, why, and what you can do about it.

Information collected while you browse

The web server, our security and attack-protection provider, and measurement services may receive your IP address, browser and device type, preferred language, access times, the pages you view, and the referring page. This is used for security, abuse prevention, understanding site performance, and improving the content. The site's own page-view counter stores aggregate numbers only and does not store IP addresses.

Site searches

When you search for a code that does not have a page yet, the search text is stored as aggregate demand together with your browser language and the referring site's domain. It is used to decide which pages to research and publish, and it is not linked to an IP address or an identity. Please do not type personal details into the search box.

Cookies and local storage

You can block or delete cookies in your browser settings. Blocking essential cookies may break some features.

Google Analytics

The site uses Google Analytics to understand, in aggregate, how many people visit, which pages they read, and where they come from. It is configured not to use Google Signals or advertising personalisation signals. Google processes this data under the Google Privacy Policy. You can prevent measurement with the Google Analytics opt-out browser add-on.

Advertising, Google AdSense, and third-party cookies

The site may display ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to this site and/or other sites on the internet.

In regions that require prior consent, such as the European Economic Area, the United Kingdom, and Switzerland, personalised ads are shown only after you consent through a consent tool, and you can change your choice at any time.

Sharing

Information may be processed by hosting, security, measurement, and advertising providers that help run the site. We do not sell personal information. Information may also be disclosed where the law requires it or where it is needed to protect the site and its users.

Contacting us

When you email us we receive your address and your message, and we use them only to handle your request. Please do not send passwords, payment details, or sensitive information that is not needed.

Retention and security

Data is kept only as long as needed for the purpose it was collected for, for troubleshooting, and for legal obligations. We use reasonable security measures, but no online system is completely secure.

Your rights

Depending on the law that applies to you, you can ask to access, correct, or delete information kept from your contact with us. Send privacy requests to [email protected] or use the contact page.

Children

The site is not directed at children under 13 and does not knowingly collect personal information from them.

Changes to this policy

This policy may change when the site or the services it uses change. The version on this page is the one that applies.

Last updated: September 2026