Maytag Washing Machine Error Code F5 E2: Door or Lid Lock Failure

Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

Maytag BravosMaytag Front Load WashersMaytag Top Load WashersMaytag Commercial Technology (MCT)

Likely causes

Laundry items or foreign objects obstructing the door or lid latch area
Door or lid not fully closed or firmly latched
Overfilled wash drum preventing proper closure
Defective door lock mechanism or lid lock switch assembly
Loose wiring harness connection or faulty electronic control board

What to try

Clear Obstructions and Reseat the Door or Lid

Easy

Open the washer door or lid and inspect the latch strike and lock opening for trapped clothing, lint, or debris.
Check that the load is not overflowing; remove or redistribute items so the door or lid can close flush without resistance.
Close the door or lid firmly to ensure the latch seats fully into the lock mechanism.
Press the Pause or Cancel button twice, then press Power once to clear the code and retry starting the cycle.

Source for this check: producthelp.maytag.com

Perform a Power Reset

Easy

Unplug the washing machine power cord from the wall outlet, or trip the unit's dedicated circuit breaker to OFF.
Leave the power disconnected for at least 5 minutes to clear the control board memory.
Plug the washer back in or restore power at the breaker panel.
Select a cycle and press Start to see if the control board successfully engages the lock.

Inspect Lock Hardware and Seek Professional Service

Professional

This is a service referral, not a do-it-yourself repair procedure.

Disconnect the washer completely from electrical power.
Examine the external strike hook on the door or lid for cracks, warping, or mechanical misalignment.
If the strike is undamaged but the lock repeatedly clicks without engaging or the error returns after a power reset, internal switch or solenoid failure is likely.
Contact Maytag customer service or a licensed appliance repair technician to test circuit continuity and replace the lock assembly.

This step is marked professional. Stop if you are not qualified to continue.

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.