Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

LG Front Load WasherLG Top Load WasherLG Washer Dryer Combo

Likely causes

  • Defective temperature sensor (thermistor)
  • Disconnected, loose, or damaged wiring harness to the thermistor
  • Faulty tub heating element
  • Excessively hot water manually introduced into the tub
  • Malfunctioning main electronic control board

What to try

Power reset and drain cycle

Easy
  1. Unplug the washing machine from the electrical outlet or turn off the circuit breaker for at least 10 seconds.
  2. Plug the washer back in and press the Power button.
  3. Press the Spin Speed button repeatedly until 'No Spin' is illuminated.
  4. Press the Start/Pause button to drain any remaining water from the tub.
  5. Once draining is complete, restart a standard wash cycle to determine if the error clears.

Source for this check: www.lg.com

Cool down after manual hot water addition

Easy
  1. Disconnect the power cord from the wall outlet.
  2. If extremely hot or boiling water was manually poured into the tub, allow the water to cool down to room temperature.
  3. Plug the power cord back into the wall outlet.
  4. Power on the machine and run a cold wash or drain cycle.

Source for this check: www.lg.com

Isolate unit and schedule service inspection

Professional

This is a service referral, not a do-it-yourself repair procedure.

  1. Turn off the washer if the tE error returns immediately after a reset.
  2. Unplug the appliance from the electrical outlet to prevent electrical hazards.
  3. Shut off both hot and cold water supply valves behind the washer.
  4. Contact LG support or a qualified technician to inspect internal wiring, test the thermistor resistance, or replace the heating element.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: www.lg.com

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

LG OELG washer OE error: drainage failure troubleshooting LG UELG washing machine UE error: unbalanced load LG CLLG washing machine CL code: Child Lock or Control Lock is active LG LELG washing machine LE error: motor locked or tub cannot rotate LG tCL / tcLLG washer tCL or tcL error code: Tub Clean reminder LG dELG Washing Machine Error Code dE (Door Lock Error)

Useful guides

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References