Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

LG Front Load WashersLG Top Load WashersLG WashTower

Likely causes

  • Using too much laundry detergent
  • Using standard (non-HE) detergent instead of High-Efficiency (HE) detergent
  • Detergent residue buildup in the tub or dispenser drawer
  • Partially restricted drain pump filter or hose impeding suds drainage

What to try

Allow the automated suds-reducing cycle to complete

Easy
  1. Leave the machine alone to allow its automatic suds-clearing routine to run; this can add up to 2 hours to the cycle time.
  2. If the cycle stops during the spin phase to prevent leaking, wait for the foam to settle and dissipate naturally.
  3. Once the suds settle, select and run a Rinse & Spin or Drain & Spin cycle without adding any detergent to clear remaining foam.

Source for this check: www.lg.com

Adjust detergent type and dosage

Easy
  1. Confirm that you are using High-Efficiency (HE) detergent marked with the HE symbol.
  2. Check the detergent dispenser drawer and ensure liquid detergent is never filled above the 'MAX' line.
  3. Reduce the detergent amount for future loads, particularly when washing soft water loads, lightly soiled garments, or small loads.

Source for this check: www.lg.com

Clean the drain pump filter and run a Tub Clean cycle

Moderate
  1. Turn off the washer and unplug the power cord from the wall outlet.
  2. On front-load models, open the lower access door, unclip the small drain hose, uncork the plug over a shallow container to empty residual water, and replace the plug.
  3. Turn the drain pump filter counterclockwise, pull it out, and clear away any lint or debris blocking water flow.
  4. Rinse the filter thoroughly under running water, reinstall it firmly, and close the access door.
  5. Plug the washer back in and run a 'Tub Clean' cycle (without laundry or added soap) to wash away lingering detergent buildup.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: www.lg.com

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

LG OELG washer OE error: drainage failure troubleshooting LG UELG washing machine UE error: unbalanced load LG CLLG washing machine CL code: Child Lock or Control Lock is active LG LELG washing machine LE error: motor locked or tub cannot rotate LG tCL / tcLLG washer tCL or tcL error code: Tub Clean reminder LG dELG Washing Machine Error Code dE (Door Lock Error)

Useful guides

Washing Machine Will Not Drain: Safe Checks Before Booking a TechnicianA blocked filter, kinked hose, plumbing restriction, unbalanced load, or excess suds can stop a washer from dr... Why Your Washing Machine Shakes or Moves—and Safe Leveling ChecksShaking can come from an uneven load, shipping bolts left in place, or an unstable floor. Try these safe check... Too Much Foam in Your Washer: Safe Steps to TakeExcess suds can lengthen a cycle, interfere with spinning and leave laundry wet or poorly rinsed. Check your d...

References