Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

DuetCabrioFront Load WasherTop Load Washer

Likely causes

  • Using non-HE (high-efficiency) detergent
  • Using too much detergent or oversized detergent pacs
  • Using no-splash or easy-pour bleach with thickening agents
  • Restricted drain hose or clogged drain pump filter
  • Faulty pressure switch or pressure hose restriction

What to try

Allow the Automatic Suds Reduction Routine to Complete

Easy
  1. Leave the washer running when 'Sud' or 'Sd' displays on the panel.
  2. Allow the machine to pause agitation and perform additional rinse cycles to clear the excess foam.
  3. If the cycle finishes and foam remains, run a Rinse & Spin cycle without adding any additional detergent.
  4. Run an empty Clean Washer or Affresh cycle with hot water after the load is finished to purge remaining detergent residue.

Source for this check: producthelp.whirlpool.com

Adjust Detergent Type and Dosage

Easy
  1. Verify that your laundry detergent packaging displays the 'HE' (High Efficiency) logo.
  2. Avoid using non-HE detergents, hand soaps, or dish detergents in the appliance.
  3. Reduce dosage according to load size, soil level, and detergent concentration level (e.g., 2x, 4x, or 8x).
  4. Avoid using 'no-splash' or 'easy-pour' liquid chlorine bleaches containing suds-producing thickening agents.

Source for this check: producthelp.whirlpool.com

Inspect the Drain Line and Pump Filter

Moderate
  1. Power off the washing machine and unplug the power cord from the wall outlet.
  2. Check the external drain hose behind the washer for kinks, pinches, or blockages.
  3. Ensure the drain hose is not pushed too far down into the standpipe (it should not exceed 4.5 to 7 inches depending on model specifications).
  4. If your model features an accessible lower drain pump filter access door, place a shallow pan and towels underneath, unscrew the filter cap, remove debris, and replace the cap securely.
  5. Plug the machine back in and run a test Drain & Spin cycle.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: producthelp.whirlpool.com

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

Whirlpool F7 E1Whirlpool Washer F7 E1: Motor Speed or Drive Error Whirlpool F8 E1Whirlpool Washing Machine Error Code F8 E1 (Low Water Flow / No Fill) Whirlpool F8 E2Whirlpool Washing Machine Error Code F8 E2: Dispenser System Fault Whirlpool F9 E1Whirlpool Washing Machine Error Code F9 E1: Long Drain / Drain Failure Samsung 1CSamsung washing machine error code 1C: water-level sensor or leakage issue Samsung 3CSamsung Washing Machine Error Code 3C: Motor Operation Issue

Useful guides

Washing Machine Will Not Drain: Safe Checks Before Booking a TechnicianA blocked filter, kinked hose, plumbing restriction, unbalanced load, or excess suds can stop a washer from dr... Why Your Washing Machine Shakes or Moves—and Safe Leveling ChecksShaking can come from an uneven load, shipping bolts left in place, or an unstable floor. Try these safe check... Too Much Foam in Your Washer: Safe Steps to TakeExcess suds can lengthen a cycle, interfere with spinning and leave laundry wet or poorly rinsed. Check your d...

References