Does this guide apply to your appliance?
Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.
Model and family references in this record:
Samsung EcoBubbleSamsung QuickDriveSamsung WW SeriesSamsung WD SeriesSamsung WA Series
Likely causes
- Mains power supply voltage fluctuation, sag, or surge
- Use of an extension lead, surge protector, or multi-plug adapter unable to handle motor/heating current
- Overloaded electrical circuit or loose wall outlet connection
- Faulty main control board (PCB) or internal power module
What to try
Perform a power reset and verify the wall connection
Easy- Power off the washing machine and unplug the power cord from the wall outlet.
- Ensure the appliance is plugged directly into a dedicated wall socket rather than an extension lead, adapter, or multi-socket board.
- Check that the power plug and socket show no signs of burning, melting, loose pin contact, or discoloration.
- Leave the appliance disconnected for the reset interval specified in its manual. Do not open or touch internal electrical components.
- Firmly plug the machine directly back into the wall socket and switch the mains power on.
- Start a new cycle to confirm normal operation; if the code repeats, test another dedicated outlet or contact a qualified electrician or Samsung service center.