Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

No exact model number is recorded here. Confirm the code in your appliance manual before following a check.

Likely causes

  • Excessive washing powder or liquid detergent on some models
  • A persistent water-level, inlet-valve, pressure-sensing, drainage, or control-system fault
  • Model-specific interpretation or procedure differences

What to try

Stop an active overflow safely

Easy
  1. Stop the washing cycle using the washer controls if they respond.
  2. If water is leaking or overflowing, disconnect the washer from power only if it is safe to do so.
  3. Close the washer’s water-supply valve or valves.
  4. Do not remove panels or work on internal components; arrange qualified service if the leak or overflow does not stop.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: www.samsung.com

Perform the owner-safe power reset and drain attempt

Easy
  1. Switch the washer off at the mains.
  2. Wait approximately 1 minute.
  3. Restore power to the washer and allow the drain pump to operate if it begins draining.
  4. On models that require it, restart the machine after the spin cycle.
  5. Check whether the OC code clears before running another cycle.

Source for this check: www.samsung.com

Check detergent use before retrying

Easy
  1. Review whether more washing powder or liquid detergent than recommended was added.
  2. For the next test cycle, use only the detergent amount specified for your model and load.
  3. Do not continue operating the washer if it overflows, leaks, or immediately displays OC again.
  4. If the code returns, arrange service rather than attempting an internal repair.

Source for this check: www.samsung.com

Arrange model-specific service if OC persists

Professional

This is a service referral, not a do-it-yourself repair procedure.

  1. Record the exact OC display and note whether the washer contains standing water or is leaking.
  2. Find the washer’s model number and consult its specific Samsung manual or support page.
  3. Contact Samsung or an authorized service center if OC remains after the reset and drain attempt.
  4. Request qualified diagnosis if the code returns during another cycle, since internal water-level, inlet, pressure-sensing, drainage, or control components may need testing.

This step is marked professional. Stop if you are not qualified to continue.

Source for this check: www.samsung.com

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

Samsung 1CSamsung washing machine error code 1C: water-level sensor or leakage issue Samsung 3CSamsung Washing Machine Error Code 3C: Motor Operation Issue Samsung 4CSamsung Washing Machine Error Code 4C: Water Supply Fault Samsung 4C2Samsung Washing Machine 4C2 Error Code: Water Temperature Supply Error Samsung 5CSamsung Washing Machine 5C Error Code (Drainage Issue) Samsung dCSamsung Washing Machine Error Code dC Troubleshooting

Useful guides

Washing Machine Will Not Drain: Safe Checks Before Booking a TechnicianA blocked filter, kinked hose, plumbing restriction, unbalanced load, or excess suds can stop a washer from dr... Why Your Washing Machine Shakes or Moves—and Safe Leveling ChecksShaking can come from an uneven load, shipping bolts left in place, or an unstable floor. Try these safe check... Too Much Foam in Your Washer: Safe Steps to TakeExcess suds can lengthen a cycle, interfere with spinning and leave laundry wet or poorly rinsed. Check your d...

References