Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

No exact model number is recorded here. Confirm the code in your appliance manual before following a check.

Likely causes

  • Blocked or dirty pump filter
  • Kinked, incorrectly installed, or blocked drain hose
  • Blocked sink trap, standpipe, or household drain
  • Defective drain pump or internal blockage
  • Blocked drying condenser on some washer-dryer models
  • Excessive detergent foam interfering with drainage

What to try

Stop the cycle and drain the appliance safely

Easy
  1. Stop the washing machine or washer-dryer.
  2. Disconnect it from the mains supply.
  3. Allow any hot water to cool before attempting to drain the appliance.
  4. Drain remaining water using the model’s designated emergency-drain procedure, if necessary.
  5. Locate the model number or PNC so you can confirm the correct procedure in the manual.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: support.electrolux.co.uk

Clean and inspect the pump filter

Easy
  1. Keep the appliance disconnected from mains power.
  2. Open the pump-filter access according to the model manual and prepare for residual water.
  3. Remove lint, coins, and other visible objects from the filter.
  4. Check the visible pump impeller for obstructions and confirm it can rotate without forcing it.
  5. Refit the filter securely, then check for leaks during a later test.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: support.electrolux.co.uk

Check the drain hose and household drain

Easy
  1. Inspect the drain hose for kinks, twists, crushing, or visible blockage.
  2. Confirm the hose installation against the model manual; Electrolux guidance generally limits insertion into the drain to 10 cm.
  3. Check that the drain outlet is generally 60–100 cm above the machine base, unless the model manual specifies otherwise.
  4. Inspect the sink trap or standpipe and clear an accessible household-drain blockage if safe to do so.
  5. After correcting the installation, run a suitable Spin/Drain test cycle.

Source for this check: support.electrolux.co.uk

Check the drying system on a washer-dryer

Moderate
  1. Confirm whether the appliance is a washer-dryer and whether E22 appeared during drying.
  2. Use the model-specific manual to identify any owner-accessible drying-condenser filter or cleaning procedure.
  3. Inspect or clean the condenser only as described by that manual.
  4. Do not remove covers or dismantle electrical or sealed components.
  5. Run a suitable test cycle after cleaning.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: www.manualzz.com

Arrange professional service if E22 returns

Professional

This is a service referral, not a do-it-yourself repair procedure.

  1. Book a qualified Electrolux technician if E22 returns after the filter, hose, and household drain have been checked.
  2. Request service promptly if the pump makes abnormal noises, does not run, leaks, or the appliance retains water.
  3. Do not attempt electrical diagnosis, pump replacement, or internal blockage removal unless performed by a qualified professional.
  4. Provide the technician with the model number or PNC and explain whether the error occurred during washing or drying.

This step is marked professional. Stop if you are not qualified to continue.

Source for this check: support.electrolux.co.uk

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

Useful guides

References