Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

Electrolux TimeCareElectrolux Front LoaderElectrolux Top LoaderElectrolux PerfectCare

Likely causes

  • Defective heating element
  • Faulty temperature sensor (NTC thermistor)
  • Damaged or loose heating circuit wiring
  • Faulty heater relay or electronic control board
  • Temporary electronic glitch

What to try

Perform a power reset

Easy
  1. Switch off the washing machine using the power button.
  2. Unplug the appliance from the mains wall socket or turn off the circuit breaker.
  3. Leave the appliance disconnected for the reset interval specified in its manual. Do not open or touch internal electrical components.
  4. Plug the machine back into the mains power supply and switch it on.
  5. Select a warm wash cycle and start the machine to see if the error code clears.

Source for this check: support.electrolux.co.uk

Isolate the appliance and request professional heating circuit service

Professional

This is a service referral, not a do-it-yourself repair procedure.

  1. Unplug the washing machine from the mains electrical socket.
  2. Refrain from running further wash cycles while the heating fault remains unresolved.
  3. Contact an authorized Electrolux service centre or certified appliance technician.
  4. Provide the technician with code E60 so they can test the heating element, NTC sensor resistance, and PCB heater relays.

This step is marked professional. Stop if you are not qualified to continue.

Source for this check: support.electrolux.co.uk

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

Electrolux E10Electrolux Washing Machine Error Code E10: Water Supply Fault Electrolux E11Electrolux Washing Machine Error Code E11: Fill Timeout / Water Supply Fault Electrolux C1Electrolux Washing Machine Error Code C1: Water Fill Fault Electrolux E20Electrolux washing machine E20: drainage problem Electrolux E21Electrolux washing machine error E21: drainage timeout Electrolux E22Electrolux washing machine error E22: drainage timeout during drying

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References