Does this guide apply to your appliance?
Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.
Model and family references in this record:
Electrolux Washer DryerElectrolux Front LoaderElectrolux Top Loader
Likely causes
- Clogged drain pump filter or debris jammed in the pump impeller
- Kinked, bent, or trapped drain hose
- Blocked household plumbing, sink trap spigot, or standpipe
- Incorrect drain hose height or hose inserted too deep into the standpipe
- Excess detergent foam blocking the pressure/level sensing system
- Faulty drain pump motor or internal drainage obstruction
What to try
Clean the drain pump and debris filter
Easy- Unplug the washing machine from the power socket.
- Place towels and a shallow container beneath the drain filter access flap at the bottom front of the machine.
- Open the flap, pull out the small drain hose (if equipped) to drain excess water into a container, or slowly unscrew the filter counter-clockwise to let water escape.
- Remove the filter completely and clean out any lint, coins, or debris under warm running water.
- Check inside the pump chamber behind the filter; verify the impeller blade spins freely using a pen or pencil without resistance.
- Refit the filter securely to prevent leaks, close the access flap, reconnect power, and run a short rinse/spin or hot cycle to verify operation.
Inspect the drain hose and plumbing connection
Easy- Pull the machine carefully forward and inspect the external drain hose for kinks, pinches, or sharp bends.
- Verify that the drain hose is positioned at the correct height (between 60 cm and 100 cm above the base of the appliance).
- Ensure the drain hose extends no more than 10 cm down into the standpipe to prevent siphoning issues.
- If connected under a sink trap, disconnect the hose and check that the sink spigot is clean and the blanking plug was removed.
- Test drainage by placing the hose into a large bucket or sink; if the machine drains normally into the bucket, have the household plumbing cleared.
Clear excessive foam and perform a diagnostic reset
Easy- Check inside the drum for heavy suds or detergent residue, which can cause air locks in the pump and false pressure readings.
- Switch off the appliance and allow suds to dissipate.
- Run an empty maintenance wash on the highest temperature setting without detergent to flush residue out of the internal lines.
- If the error immediately recurs despite a clean filter and clear plumbing, isolate power and request a qualified service technician to inspect the drain pump and wiring.