Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

Lavamat7000 Series8000 Series9000 SeriesÖKO Lavamat

Likely causes

  • Unbalanced or overloaded laundry load during spin cycle
  • Worn drive motor carbon brushes
  • Defective drive motor or tachometer generator
  • Worn or seized motor bearings
  • Temporary control module communication glitch

What to try

Power Reset and Drum Load Rebalance

Easy
  1. Turn off the washer dryer and disconnect the mains plug from the electrical wall outlet.
  2. Leave the appliance disconnected for the reset interval specified in its manual. Do not open or touch internal electrical components.
  3. Open the drum door and inspect the laundry; redistribute bunched items or remove excess wet weight if overloaded.
  4. Reconnect the power cord to the mains socket and power the appliance on.
  5. Start a short rinse or spin cycle to confirm whether normal operation resumes.

Control Reset Procedure (Selector Dial Models)

Moderate
  1. Close the washer dryer door and set the program selector dial to the '0' or 'Off' position.
  2. Press and hold the top two option buttons (typically 'Soak' and 'Pre-wash') at the same time.
  3. While holding both buttons, turn the cycle selector counter-clockwise to the delicate spin position.
  4. Release both buttons, then continue turning the selector dial counter-clockwise all the way back to the 'Off' position.
  5. Run a standard wash or spin cycle to test; note that AEG recommends resetting only once, as frequent resetting can accelerate motor wear if a mechanical fault exists.

Source for this check: support.aeg.co.uk

Professional Motor and Bearing Service

Professional

This is a service referral, not a do-it-yourself repair procedure.

  1. If error code C9 returns after a single reset attempt, discontinue using the machine immediately.
  2. Unplug the power cord from the wall outlet and turn off the water supply tap.
  3. Book an authorized AEG service technician to inspect the motor windings, carbon brushes, tachometer, and drum/motor bearings.

This step is marked professional. Stop if you are not qualified to continue.

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

References