Does this guide apply to your appliance?

Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.

Model and family references in this record:

E10E11C1One beep and one flashing indicator

Likely causes

  • The water tap is closed, partly closed, or the household water supply is inadequate.
  • The inlet-hose or valve filter is blocked.
  • The inlet or drain hose is kinked or incorrectly positioned.
  • The household drain or accessible pump filter is blocked.
  • Excessive detergent foam is restricting normal filling or draining.
  • An internal inlet valve, pump, pressure sensor, wiring, or control fault is present.

What to try

Check the water supply

Easy
  1. Switch off the washer-dryer and make sure the water tap is fully open.
  2. Check that the inlet hose is not kinked or crushed.
  3. If safe to do so, check the flow from the tap: AEG indicates that approximately 10 litres should fill in about one minute.
  4. If the supply is weak or absent, have the household plumbing or water supply checked before using the appliance.

Source for this check: support.aeg.co.uk

Inspect the inlet filters and hose

Moderate
  1. Unplug the appliance and close the water tap.
  2. Check the inlet connection and clean only the accessible inlet-hose or valve filter, following the model manual.
  3. Reconnect the hose securely and ensure it is not kinked.
  4. Open the tap and check for leaks before restarting.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: support.aeg.co.uk

Check drainage and hose installation

Moderate
  1. Switch off and unplug the appliance.
  2. Check that the drain hose is not kinked or obstructed and that the household drain is clear.
  3. Confirm the drain hose is installed according to the model manual; AEG’s UK guidance specifies no more than 10 cm inserted into the drain and an approximate drain height of 60–100 cm.
  4. Clean the accessible drain or pump filter only when the appliance is cool, using the manual’s instructions and preparing for any residual water.

This step is marked caution. Stop if you are not qualified to continue.

Source for this check: support.aeg.co.uk

Reset the appliance and arrange service if E10 returns

Easy

This is a service referral, not a do-it-yourself repair procedure.

  1. After completing the external checks, unplug the washer-dryer for at least 30 seconds.
  2. Restore power and run a suitable test cycle without overloading the appliance.
  3. If E10 returns, the machine receives no water, a leak or anti-flood indication appears, or the pump does not operate normally, stop using it.
  4. Contact an authorised AEG service centre; internal inlet-valve, pump, pressure-sensor, wiring, or control repairs should be performed by a qualified technician.

This step is marked professional. Stop if you are not qualified to continue.

Source for this check: support.aeg.co.uk

The code returned or the check did not help?

Avoid repeated resets and do not select a replacement part from the code alone. Record the exact code, full model number, when it appeared, and the checks you tried with their results. Share these details with the manufacturer or service technician.

Disconnecting power does not establish that internal components are safe to touch. This guide does not authorize opening electrical components or bypassing safety devices.

Related error codes

AEG C1AEG Washer Dryer Error Code C1: Water Fill or Drainage Issue AEG E20AEG washer-dryer error code E20: drainage problem AEG C2AEG Washer Dryer Error Code C2 (Drainage / Pump Fault) AEG E30AEG Washer Dryer Error Code E30 (or C3 / 3 Beeps) AEG C3AEG Washer Dryer Error Code C3: Water Detected in Base Tray AEG E40AEG Washer Dryer Error Code E40 (Door Lock / Closure Issue)

References