Does this guide apply to your appliance?
Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.
Model and family references in this record:
Likely causes
- Drive circuit or motor control board malfunction
- Washing machine door not closed completely or obstructed by laundry
- Defective door lock interlock assembly or door catch
- Damaged or loose internal wiring between the motor/door lock and the control module
- Temporary electronic control module glitch
What to try
Inspect Door Closure and Clear Obstructions
Easy- Cancel the active wash cycle and turn the appliance off.
- Open the door and inspect the rubber door seal (gasket) for trapped clothing, coins, or debris.
- Clean any lint or detergent build-up around the latch catch and the door lock opening.
- Push the washer door firmly closed until you hear a distinct latching click.
- Power the appliance back on and select a new cycle to test operation.
Perform a System Power Reset
Easy- Rotate the cycle selector dial to the 'Off' position.
- Unplug the washing machine power cord from the wall outlet (or switch off the circuit breaker).
- Wait 5 to 10 minutes to allow the control board capacitors to fully discharge.
- Reconnect the power cord to the mains supply.
- Select a basic cycle and press 'Start' to see if the error clears.
Professional Drive Circuit and Interlock Service
ProfessionalThis is a service referral, not a do-it-yourself repair procedure.
- If the error returns immediately after a reset, switch off the appliance.
- Disconnect the washer from the mains power socket to safely isolate the machine.
- Locate the model number (E-Nr) and production code (FD) on the rating label inside the door.
- Contact Bosch Customer Support or an authorized service technician to diagnose the drive circuit, motor inverter, or door switch assembly.
This step is marked professional. Stop if you are not qualified to continue.