Does this guide apply to your appliance?
Match the brand, device type and complete display code. The same code can mean something different on another product family or market; a series name does not confirm every model in that series.
No exact model number is recorded here. Confirm the code in your appliance manual before following a check.
Likely causes
- Laundry has gathered unevenly in the drum.
- The load contains bulky items that are difficult to distribute evenly.
- The load lacks a mix of large and small items.
- Pillow or duvet covers have open zippers or buttons that may affect how items move in the drum.
What to try
Redistribute and adjust the laundry
Easy- Pause the washer and wait until it is safe to access the drum.
- Redistribute the laundry evenly in the drum.
- For a mixed load, include a combination of large and small items.
- Close zippers and buttons on pillow and duvet covers.
- Resume the cycle and check whether the washer spins normally.
Check the model-specific guidance or arrange service
ProfessionalThis is a service referral, not a do-it-yourself repair procedure.
- Note the washer’s model number (E-Nr.) and the displayed error.
- Check the model-specific manual if the display or instructions differ from the general E32 guidance.
- If E32 returns after redistributing a normal load, or the washer still will not spin, contact Bosch support or an authorized service provider.
- Do not attempt internal diagnosis or repair.
This step is marked professional. Stop if you are not qualified to continue.